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//  Contact  //
Open now — closes at 21:00

How can we help?

Quick answers via WhatsApp · Detailed requests via form · Or just come see us in Lisbon.

4.9 Google · 200+ reviews · We reply within 4 hours
02 · Location

//Find us in Lisbon//

Av. Infante Dom Henrique 286
/Open in maps/
// Address //
Av. Infante Dom Henrique 286
1900-263 Lisboa, Portugal
// Getting here //
  • M Metro — Santa Apolónia (8 min walk), Cais do Sodré (15 min via Tram 28)
  • C Car — free street parking after 19:00 · paid public lot 200 m away during the day
  • U Uber/taxi — show the driver: "Av. Infante Dom Henrique 286, perto do Museu do Azulejo"
  • T Tram 28 — stops 5 min walk away
// Nearby //

Museu Nacional do Azulejo (5 min) · Convento da Madre de Deus (5 min) · Marvila craft beer scene (10 min)

03 · Detailed

//Send a detailed request//

We'll reply within 4 hours during business hours.

Got it!

We received your message and will reply within 4 hours during business hours. For urgent matters, ping us on WhatsApp at +351 919 777 900.

The more detail, the better we can prepare an answer.

↳ or just WhatsApp us →
04 · Hours & response

//When we're here//

// Opening hours //
Mon – Fri
12:00 – 21:00
Sat – Sun
10:00 – 21:00
Holidays
Special hours
check Instagram
Open now — closes at 21:00
Closes in about 4 hours
// Expected reply //
WhatsApp ~30 min
Phone Immediate
Email ~4 hours
Form ~4 hours
After hours Next day
↳ All times during business hours. WhatsApp = fastest. Calls = immediate when staffed.
06 · Already answered

Common questions —
already answered.

Before reaching out, you might find your answer in our FAQ. 47 questions covering ages, prices, events, gift cards, accessibility, and more.

// Most asked //
What's the minimum age?

From 6 years old. Most games are 6+. Some titles are 12+ (Kernel: Survival Protocol, Safe Night – Zombie, Kernel PvP). For kids 6–12 we run Ghost Mansion, a dedicated kids-only experience.

How much for a birthday party?

From €240 (up to 6 kids) to €720 (up to 24 kids). Includes 2h30 private room + 50 min VR play. Food & drinks can be added.

Can I cancel my booking?

Yes — free cancellation up to 24 h before your slot. Within 24 h we'll do our best to move you to another slot if any are available.

Do you have group discounts?

The bigger the group, the cheaper per person. 25-min session: €30/p for 2 players, scales down to €20/p for 12+ players. 50-min: €35 → €25 on the same curve.

What if I don't speak Portuguese?

No problem. All briefings can be given in English. Most of the team also speaks Spanish or French. Just let us know your language preference when booking.