Then you put on a VR headset and step into the game. You move around a real, physical arena while the headset shows you a virtual world. You can walk, interact with objects, complete missions, and play together with your team.

No VR experience needed — our team explains everything before the game.

Are all sessions private?

Yes — every session is private. Your group plays together and doesn't mix with other guests. That makes the experience more comfortable for families, birthday parties, friend groups, and corporate teams.

What do we get after the game?

You'll get your scores, a game recording, and a team photo. Keep them as a memory or share with friends, family, or your team.

What games do you have?

We offer a range of VR games and scenarios: team missions, action, adventures, family games, and dedicated experiences for kids.

Not sure what to pick? We'll help you choose based on age, group size, and how active you want to be.

See all games →

How many players at once?

In one game — up to 24 players (Shmooter, our flagship PvP title).
Parallel on the 700m² arena — up to 32 players across different groups.
Big events — up to 100 guests rotating between 3 rooms.

Unusual group size? Get in touch — we'll tailor the format.

Book for a group →

Can I come alone?

Yes. We have a Single VR format for one player — €20 for 25 min or €25 for 50 min.

⚠ Important: Single VR is an individual session. Group VR Arena games need a minimum of 2 players. Going solo → Single VR. Bringing friends → regular VR Arena.

Book Single VR →

What is VEX Adventure?

VEX Adventure is our new immersive VR format with haptic vests. Up to 6 players, 45 minutes, PvE adventures.

It's a different experience than VR Arena — fewer players, deeper immersion, you feel hits and tactile effects inside the game.

Status: launching soon. Sign up to be notified — we'll send the launch date plus priority access to the first week.

Do we choose a game in advance?

We recommend choosing your game when booking. Not sure which one fits? Reach out and we'll help pick the best option for your group.

Works for a family with kids 7 and 12?

Yes — a perfect scenario. We have games built for mixed-age groups where the younger ones stay engaged and the older ones aren't bored. We'll match the format to ages and activity level.

See family games →

Will I like it if I don't play video games?

Yes. Free-roam VR isn't about gamer skills — it's about being inside a virtual world physically. Controls are intuitive: you walk and use your hands. Most of our guests aren't gamers: families, corporate groups, friends with zero experience. Our team starts you from zero.

What language are the games in?

Briefing & onboarding — Portuguese or English, your call.

The games themselves — no language barrier. VR adventures are about movement and interaction, not reading text. Minimal text in-game, everything is intuitive. Great for tourists and international groups.

// Category 02 · 11 questions //

//Events & Parties//

Birthdays, corporate team-building, big private parties — packages, what's included, deposits, food & drinks.

Can I host a birthday at VR Arena?

Yes. Book a private VR session and add the party room.

Guests play VR first, then keep the party going in a dedicated room with furniture, mini-kitchen, TV zone and PlayStation 5.

Works for kids', teen and adult birthdays.

See birthday packages →

What kids' birthday packages do you have?

Four ready-made packages by group size:

Up to 6 kids — €240
Up to 12 kids — €360 (★ most popular)
Up to 18 kids — €540
Up to 24 kids — €720

Each includes: private room 2h30 + 50 min VR play + operator. Add-ons available: extra play time, catering, cake, decoration, animator.

See kids' packages →

What's included in the birthday package?

Base package: private VR session for the group, 2h30 in the party room, operator support, game recording, team photo. Food, cake, extra decor — optional, discussed separately.

What do parents/adults do while kids play?

The party room has a grown-up zone: sofas, TV, mini-kitchen, coffee machine. You can also watch the action on screens in the waiting area — everything happening in VR is visible.

Can we bring our own food and drinks?

Yes — if you've booked a birthday or private event room. For regular VR sessions without a room, food and drinks aren't allowed.

Is alcohol allowed?

For private adult events (18+) — corporate, bachelor/bachelorette, private parties — alcohol is allowed in the party room before or after the VR session. Not during the game: VR needs clear coordination.

Do you run corporate & team-building events?

Yes. We run corporate events, team-building, private group games, and large events.

VR works well for teams: people talk, take on missions together, laugh, and share a memorable experience. Most participants aren't gamers — the format works for everyone.

Team-building info →

Can we run a large private event?

Yes. For groups of 32+ we build a custom format: player rotations across 3 rooms, multiple sessions, or a combined schedule. Up to 100 guests per event.

Reach out with the headcount, date and event type — we'll propose the best fit.

Contact for big events →

What are the conditions for private events?

1. Confirming the booking

You have 48 hours to pay the deposit after creating a booking — otherwise the slot is released. Deposit is usually 50% of the total.

2. Group size

The package is sized to a specific headcount. You can reduce the count up to 1 week before the event. Increasing — anytime if there's capacity. All players need anti-slip socks (your own or buy at the venue).

3. Cancellation & rescheduling

Full deposit refund — if cancelled at least 2 weeks before the event. Closer than that — the deposit isn't refunded. Date changes are possible by agreement; we try to be flexible.

⚠ These conditions apply only to private events. For regular sessions, see Booking.

Can I buy a gift card?

Yes. We have gift cards for every format: single session (from €35), group game (from €60), kids' birthday (from €240). Cards arrive by email instantly — perfect for last-minute gifts.

Buy a gift card →

How long is a gift card valid? Can I transfer it?

Validity: 12 months from the purchase date.
Transfer: yes — you can gift or pass the card on. Redemption is via a unique code; anyone with the code can use it.
Partial use: yes — if the card is worth more than a session, the balance stays on the account until the validity ends.
Refund: within 14 days of purchase (PT law), if the card hasn't been activated.

Full gift card terms →

// Category 03 · 13 questions //

//Safety & Gear//

Ages, health, accessibility, what to wear, what we use — the practicalities of a 700m² active VR session.

Minimum age?

Minimum age is 6 years old. For safety and comfort, kids under 6 can't play.

Almost 6? Contact us before booking — we'll guide you.

What do we sign before playing?

A short consent form — safety rules + confirmation that active physical play suits you. Filled in on a tablet at the desk or beforehand via a link we email after booking.

18+ players sign for themselves. Under-18s — a parent or legal guardian signs in person at check-in. Minors are flagged in our system.

Can I bump into walls or other players?

The game is designed for free movement, and we walk you through safe movement before starting.

During play, participants keep distance and avoid sudden moves, and an operator monitors the session throughout. No running, jumping or pushing.

Any health contraindications?

We don't recommend playing if you have:

· Pregnancy
· Epilepsy or other seizure disorders, photosensitivity
· Serious cardiovascular conditions
· Recent head, neck or back injuries
· Under the influence of alcohol or drugs

Some games are active: walking, turning, ducking, moving around. If you have mobility limits, a recent operation, or other health considerations, contact us before booking — we'll help pick a comfortable format or tell you honestly if active VR isn't right.

Is the arena accessible?

We aim to be accessible to everyone. Step-free entrance and free space at the door. Play is possible with one sighted eye. Severe hearing loss can limit briefing comprehension — message us in advance and we'll adapt format and support.

Wheelchair users — please contact us before booking. Some scenarios require self-mobility; some we can adapt. Tell us about your needs and we'll find a comfortable option.

Contact about accessibility →

Can we take photos and videos?

Yes. We take a team photo before each game and capture short videos during the session — sent to you after.

Photo/video consent (including kids) is governed by our Privacy Policy, accepted at registration. If you don't want your child's photo/video used on our social channels, just tell the host or mark it on the form — we'll keep them for your private archive only.

Read Privacy Policy →

What should I wear and bring?

Comfortable clothes that don't restrict movement. Sportswear isn't required, but the game can be active — keep that in mind.

All games are played without shoes, in anti-slip socks only. Bring your own or buy at the venue. Glasses? Bring them — they usually fit under the headset. Bags and coats go in lockers in the lounge.

Do we play without shoes?

Yes. For safety, all games are played without shoes and only in anti-slip socks. Bring your own or buy at the venue.

Can I play with glasses?

Yes, in most cases — if they fit comfortably under the VR headset. Contact lenses can be more comfortable but aren't required. Our team will help fit the headset right before play.

Will VR make me motion sick?

Usually motion sickness is minimal or absent entirely. In free-roam VR you move physically through the arena, which makes the experience feel more natural than regular VR.

If you're sensitive to motion sickness, let us know before the game — we'll help find the most comfortable format.

What if my child gets scared mid-game?

Any player (kid or adult) can take off the headset and leave the game anytime — it's safe for the rest of the session and the equipment. Our operator is always nearby and helps exit if needed. We explain upfront to kids: VR is just a game and the headset can always come off.

Can kids play without an adult?

Kids under 12 must be accompanied by a responsible adult. For birthdays and group events, adults are responsible for kids outside the game itself — in the waiting area, party room, and before/after the session.

What equipment do you use?

VR headsets: Meta Quest 3 (latest gen, wireless, lightweight)
Controllers: wireless, motion-tracked
Full-body tracking across the whole arena
Hygienic disposable pads on the headset for every player

All equipment is disinfected after every session.

// Category 04 · 12 questions //

//Booking & Visit//

How to book, cancel, pay; where we are; what to expect when you arrive.

How do I book?

Book online, by phone, by email, or walk in if there's availability. We recommend booking in advance — especially for weekends, birthdays and group events.

Book online →

Do I need to book in advance?

Yes, we recommend it. All sessions are private and we prep the arena, equipment, and game for your group ahead of time. Booking in advance secures a good slot — especially on weekends, holidays, and for birthdays.

How long will we spend at the venue?

Plan for about 60 minutes total:

· 10–15 min — registration, safety briefing, gear up
· ~30 min — active VR play (depends on the scenario)
· 10–15 min — un-gear, watch your video, take photos

For a birthday or event with the room, plan 2–3 hours depending on the package.

Do we need to arrive early?

Yes, please come 10–15 minutes before your booking time. We need that for check-in, prep, the safety briefing, and gear setup.

What if we're late?

Sessions run back-to-back, so being late shortens your own play time — we can't shift the next group's slot. If we can let you finish after, we always try. Running behind? Call us — we'll do what we can.

What payment methods do you accept?

Pay online or at the venue. On-site: bank cards, cash, MB Way and Multibanco.

What's the cancellation/reschedule policy?

For regular VR sessions: